Cancellation & Refund Policy

This policy outlines the terms for cancellation, refunds, and replacements for orders placed with Vallimanus.

Order Cancellation

• Orders can be cancelled before they are dispatched.
• Once an order has been shipped or is out for delivery, cancellation may not be possible.

Refund Eligibility

Refunds are applicable under the following circumstances:

• Wrong item delivered
• Damaged or defective product
• Missing items in the order

Refund Process

Once your refund request is approved, the amount will be credited to the original payment method used during purchase. Refunds are processed within a reasonable timeframe depending on your payment provider.

Replacement Policy

In certain cases, we may offer a replacement instead of a refund, subject to product availability.

Non-Refundable Items

Certain perishable or consumable items may not be eligible for return or refund unless they are damaged or defective.

Contact for Support

For any cancellation, refund, or replacement requests, please contact us at:

Email:
vallimanus@gmail.com

We are committed to ensuring a smooth and fair experience for our customers.